Once your order has been dispatched, you’ll receive a confirmation email containing a link to your personal tracking details, allowing you to follow your parcel’s journey at any time.

We’re sorry to hear that you’d like to return your items. For more information about our returns and exchanges, please visit our Returns Policy page.

To start your return, please email us at info@avamae.com, and our team will be happy to assist you further.

Not entirely convinced? We can make all the promises we like, but the only way to truly know is to experience it for yourself.

That’s why we offer a risk-free 30-day money-back guarantee on every order. If you’re not completely satisfied, simply return your item, and we’ll provide a full refund, no questions asked.

Email Customer Service: info@avamae.com

Send us a message, and we’ll get back to you as soon as possible.

Please note that we do not provide customer service via Instagram or Facebook. Kindly contact us by email, as sending multiple emails may result in processing delays. Thank you for your understanding.

Office Hours:

Monday – Friday: 09:00 – 20:00.